WiFi SPARK has been delivering WiFi and engagement solutions to the healthcare industry for over 18 years. Working to become the NHS’ most respected patient engagement provider, the WiFi SPARK suite blends together entertainment, education, and engagement resources to drive staff efficiencies whilst bolstering the emotional wellbeing of users. Its premier solution, SPARK® Media, already sees millions of users each week and is continuing to grow, tailoring its offering to each healthcare organisation.
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How the pandemic has shaped digital transformation The development of technological solutions to enrich and aid the lives of those giving and receiving care across the industry is a continuously dynamic process. Where ideas and designs may have been in the pipeline, 2020 saw providers accelerate the adoption of their roadmaps to combat the new challenges brought on by the pandemic. For WiFi SPARK, this meant working with existing customers in the NHS and care home sector to understand the growing pain points and look at how its technology could work to alleviate stress, feelings of isolation and aid in the management of care. The company’s roadmap saw its star solution, SPARK® Media, evolving to encapsulate digital care service integration across a number of years. Its premiere in late 2019 focused on patient entertainment, providing access to television, radio, streaming services, games and a digitised library of magazines and newspapers available via the on-site WiFi and accessible on user’s own devices. More than just entertainment Increasing hospital admissions meant that sites that carried the solution were able to provide their patients with free entertainment opportunities to keep them engaged as wait times increased and staff capacity was stretched. But as […]
IPC compliance refers to the adherence to infection control measures put in place to cope with an outbreak of the coronavirus in healthcare-centric workplaces. The importance of robust infection control is key to a strong sector recovery from the pandemic and as the IPC compliance assessment tool notes, “it is integral to the control of any Covid-19 outbreak, or to prevent it from having a direct impact on your service”. But whilst workplaces are able to tackle IPC compliance through aids such as the tool, individual noncompliance and creating a supportive environment for reporting noncompliance is an altogether different issue. Staff can often find it difficult to speak out against defiance even amongst close peers because of fears of ramifications affecting their standing or workplace environment. But by creating a supportive atmosphere where everyone is empowered to speak up and feedback is rewarded, we are able to ensure that each and every member of the team becomes an IPC compliance advocate. The consideration of anonymous feedback is also crucial to encourage people to speak up. Where has generating a supportive environment been successful? Within the healthcare sector, we don’t need to look much further than Leeds and York Partnership NHS […]